Overview
Hillside Auto Repair ("we," "us," or "our") operates hillside-auto-repair.shop (the "Site"). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use it, and the choices you have.
By using the Site, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information in the following ways:
- Information you provide directly: When you submit our "Request a Call Back" form, we collect your name, phone number, service needed, and any additional details you enter.
- Information collected automatically: When you visit the Site, we automatically collect certain data through cookies and similar technologies, including your approximate location, device and browser type, pages viewed, and how you arrived at the Site.
- Call and click tracking: If you click a phone number on the Site to call us, that click may be recorded (without recording the call itself) so we can measure which pages and ads generate calls.
How We Use Your Information
We use the information we collect to:
- Respond to your service requests and call-back submissions
- Schedule and provide auto repair and mobile mechanic services
- Improve our Site, services, and customer communication
- Measure and improve the performance of our advertising, including Google Ads campaigns
- Comply with legal obligations
Google Ads, Analytics & Conversion Tracking
We use Google Ads and Google Analytics (Google tag) to measure how visitors interact with the Site and to track conversions such as form submissions and phone calls. These services may use cookies and similar technologies to collect data about your visit, including pages viewed and actions taken.
Google may use this data in accordance with its own privacy policy. You can learn more about how Google collects and uses data at policies.google.com/technologies/partner-sites, and you can opt out of personalized advertising through Google Ads Settings.
Cookies
Cookies are small text files stored on your device that help us recognize your browser and understand how you use the Site. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function as intended.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site, host our data, or process form submissions (such as our website hosting provider)
- Analytics and advertising partners (such as Google) as described above
- Authorities, if required by law or to protect our rights and the safety of others
Data Retention
We retain the information you submit through our contact form for as long as needed to respond to your request and maintain business records, unless you ask us to delete it sooner.
Your Choices
You can ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. You can also opt out of interest-based advertising through your browser settings or the Google Ads Settings link above.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.